Cruise Line Concierge lounges

At some cruise lines, access to a private “concierge lounge” is one of the premier perks of elite status. At other lines, it’s something that only comes with the booking of a top suite.Either way, it just may be the ultimate shipboard status symbol.

These lounges serve as private hideaways for passengers in the most expensive accommodations. They’re typically outfitted with couches and comfortable chairs, big-screen TVs and private bars, so elite passengers can relax or socialise as they see fit. The other major plus is the added service of the actual concierge, who can do niggling chores, such as booking shore excursions or dinners at specialty restaurants, arranging shore tours or resolving any issues that come up.

Concierge lounges by cruise line 

Celebrity Cruises

Name of lounge: The Retreat Lounge (on some vessels, the space is called Michael’s Club, but that name is being phased out fleetwide as the lounges undergo extensive makeovers).

Av

Open: 24 hours a day

How to get in: Top-tier members of Celebrity’s Captain’s Club frequent cruiser program (those at the Zenith level) get complimentary access. So do passengers staying in any category of suite as well as the Edge Villas on Celebrity Edge and Celebrity Apex.

Amenities: Continental breakfast every morning; complimentary drinks; gourmet bites throughout the day including tea sandwiches, charcuterie and fine cheeses; large-screen televisions; reading areas stocked with magazines, newspapers and books.

Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and answer questions about ports.

Cunard Line

Name of lounge: Concierge Lounge

Available on: All ships

Open: 8 a.m. to 8 p.m.

How to get in: Passengers staying in Princess Grill and Queens Grill suites get complimentary access.

Amenities: Complimentary snacks throughout the day including sandwiches and pastries; coffees and teas; newspapers.

Concierge services: A concierge is on hand during the day to help make dining reservations; book shore excursions and spa appointments; arrange private parties and gift deliveries; arrangements; and answer other questions.

Disney Cruise Line

Name of lounge: Concierge Lounge

Available on: All ships

Open: 7 a.m. to 10 p.m.

How to get in: Passengers staying in suites and concierge-level cabins get complimentary access.

Amenities: Complimentary food and nonalcoholic beverages throughout the day; complimentary beer, wine and spirits in the evening (served by a bartender); access to a sun deck with lounge chairs via a private entrance; a private Disney character meet-and-greet.

Concierge services: A concierge is on hand during the day to help make onboard dining reservations; book shore excursions and spa appointments; organize childcare services; and arrange special occasions on board.

Holland America

Name of lounge: Neptune Lounge

Available on: All ships

Open: 7 a.m. to 8:30 p.m. on port days; 7:30 a.m. to 8:30 a.m. on sea days

How to get in: Passengers staying in a Neptune or Pinnacle suite get complimentary access.

Amenities: Complimentary continental breakfast daily; complimentary cookies, sandwiches and pastries during the day; complimentary specialty coffees; complimentary sparkling wine upon embarkation; widescreen television; reading areas with magazines, newspapers and books.

Concierge services: A concierge is on hand during the day to help make onboard dining reservations; book shore excursions (suite passengers get priority on tours) and spa appointments; and answer questions about ports.

MSC Cruises

Lounge name: Top Sail Lounge

Available on: MSC Bellissima, MSC Divina, MSC Fantasia, MSC Grandiosa, MSC Meraviglia, MSC Preziosa, MSC Seaside, MSC Seaview and MSC Splendida

Open: 24 hours a day

How to get in: Passengers staying in the exclusive, all-suite Yacht Clubs on MSC Cruises ships get complimentary access; Top Sail Lounges are located within the Yacht Clubs.

Amenities: Seating with spectacular, front-of-ship views; complimentary food and drinks throughout the day (hours vary by ship); full meals in a nearby Yacht Club restaurant; live music nightly; access to a private pool area with pool, whirlpool, solarium and bar.

Concierge services: A concierge is on hand during the day to help make onboard dining reservations; book shore excursions and spa appointments; and answer questions about ports. Yacht Club suites also come with a personal butler available 24 hours a day.

Norwegian Cruise Line 

Name of lounge: The Haven Lounge

Available on: Norwegian Bliss, Norwegian Breakaway, Norwegian Encore, Norwegian Escape, Norwegian Gem, Norwegian Getaway, Norwegian Jade, Norwegian Jewel, Norwegian Joy and Norwegian Pearl

Open: 24 hours a day

How to get in: Passengers staying in the exclusive, all-suite Haven complexes on Norwegian ships get complimentary access; The Haven Lounges are located within these complexes.

Amenities: Complimentary light food and refreshments throughout the day; full meals in a nearby Haven restaurant; access to a private courtyard area with a pool; access to a private sun deck.

Concierge services: A concierge is on hand during the day to help make onboard dining and entertainment reservations; book shore excursions and airport transfers; expedite the disembarkation process; and answer general questions.

Oceania Cruises 

Name of lounge: Concierge Lounge

Available on: Marina and Riviera

Open: 24 hours a day

How to get in: Passengers staying in Concierge Veranda-category cabins get complimentary access. Marina and Riviera also have separate and similar Executive Lounges for passengers staying in top suites (Penthouse, Oceania, Vista and Owner’s Suite category).

Amenities: Snacks including fresh-baked cookies and pastries throughout the day; nonalcoholic drinks including gourmet coffee, espresso and cappuccinos throughout the day; a desktop computer and a printer; magazines and newspapers.

Concierge services: A concierge is on hand during the day to help make onboard dining reservations; book shore excursions and spa appointments; and answer questions about ports.

Princess Cruises

Name of lounge: Concierge Lounge

Available on: Majestic Princess, Regal Princess, Royal Princess, Sky Princess

Open: 24 hours a day

How to get in: Passengers staying in suites get complimentary access.

Amenities: Complimentary snacks and nonalcoholic drinks during the day; seating area with magazines and books; television.

Concierge services: A concierge is on hand during select hours to help make onboard dining reservations; and book shore excursions and spa appointments. The lounge also serves as a private disembarkation lounge for passengers staying in suites.

Royal Caribbean

Name of lounge: Concierge Club

Available on: Select Royal Caribbean ships

Open: 24 hours a day

How to get in: Top-tier members of Royal Caribbean’s Crown & Anchor Society frequent cruiser program (those at the Diamond Plus and Pinnacle Club level) get complimentary access. So do passengers staying in suites (excluding Junior Suites). On Radiance of the Seas, and on Freedom-class and Oasis-class ships, top-tier members of the Crown & Anchor Society (Diamond and above) get access to a similar lounge called the Diamond Club.

Amenities: Complimentary continental breakfast; complimentary snacks before and after dinner; complimentary alcoholic drinks during happy hour (available from a self-serve bar); a selection of DVDs and CDs available for borrowing.

Concierge services: A concierge is on hand during select hours to help make onboard dining reservations, and book shore excursions and spa appointments. The concierge also can help with such tasks as arranging private parties and arranging show tickets.

All cruise lines featured on this page provide sailings from southampton. for a detailed cruise schedule and detailed information including plans of the cruise ships go to www.cruisesfromsouthampton.uk